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Topic:   Returns for Po or customer order

By: FETPosted on: Feb 21 2017 at 03:08:17 AM
How can I do a return for a customer order or a vendor purchase order?

By: SupportPosted on: Feb 24 2017 at 03:01:14 PM
Sorry. No. There's no 'Returns' process within MiniMRP.

Any order within MiniMRP, even if the order has been fully or partially shipped/received, can be edited and/or reversed. So if you need 'returns' just to get your on hand inventory corrected then all you can do is edit/undo the relevant order/delivery.

If, on the other hand, you want 'returns' so that you can generate the necessary documents - for example a delivery note for shipping a faulty or unwanted item back to the supplier or a returns process allowing you to receive items returned from a customer - then that's a whole new module that we'd need to create in the software.

I'm sure you're not the first person to ask for this capability - But I am sure that it's only been requested once or twice in the last 20 years.

It is an interesting idea though. I just need to let it roll around in my head for a while. maybe it's something we can think about for v5 later this year.

Anyone else interested in this please post here.

By: GuestPosted on: Aug 9 2017 at 09:20:28 AM
I would be interested in this facility as well.

Kind regards

Edie

By: FETPosted on: Nov 5 2017 at 06:59:25 PM
I agree with the need to do returns.

By: JohnPosted on: Nov 22 2017 at 04:24:00 PM
Count me in

By: SimonQPosted on: Oct 13 2021 at 02:27:12 AM
I too have run across this today. I sent an item out on loan to a customer and have received it back. I tried to generate a customer order with a negative quantity to book the item back into stock but MiniMRP won't let me.
I know I can adjust the quantity and I am not to fussed about having a paper credit note generated, but it would make life easier.
Regards,
Simon.

By: GuestPosted on: Oct 13 2021 at 10:26:55 AM
When we take things back from a customer we create a purchase order. Then when it arrives we book it back in to stores.

By: GuestPosted on: Oct 14 2021 at 02:17:15 AM
I thought we already had version 5??

We just do an adjustment for the assembly, the reference is the returns authorisation number, so it's all trackable.


By: GuestPosted on: Oct 14 2021 at 03:12:28 PM
Remember that this page was started in 2017. Long before v5 was released.

By: GuestPosted on: Oct 15 2021 at 12:40:12 AM
Missed that - Lets just hope for version 6 then!

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Topic:- Returns for Po or customer order


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